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Privacy Policy

Introduction

This Privacy Policy sets out the privacy practices of Penpest (referred to as "we," "us," or "Penpest"). We are committed to respecting your privacy and protecting your Personal Information. This policy explains how we collect, store, use, disclose, and protect information about you. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in the Act.

Personal Information We Collect

We collect Personal Information from various sources, including:

  1. When you request a quote or book a service.
  2. When you apply to become a franchisor, franchisee, employee, independent contractor, or supplier.
  3. When you visit our website or participate in online enquiries.
  4. When you engage with us on social media platforms.
  5. When you participate in any activity related to Penpest.

How We Use Your Personal Information

We use your Personal Information for the following purposes:

  1. To provide services to customers.
  2. To manage our franchise system.
  3. To communicate with you about our services and promotions.
  4. To improve our website and marketing efforts.
  5. To comply with legal obligations.

Disclosure of Personal Information

We may disclose your Personal Information to:

  1. Our franchisors, franchisees, and independent contractors.
  2. Service providers who assist us in providing our services.
  3. Government authorities when required by law.

Security Measures

We take reasonable steps to protect your Personal Information from unauthorized access, use, or disclosure. Our website uses secure protocols (SSL) to encrypt data transmission.

Access and Correction

You have the right to access and correct your Personal Information held by us. If you wish to do so, please contact our Privacy Officer (details provided below).

Contact Us

If you have any questions or concerns about this Privacy Policy or wish to access or correct your Personal Information, please contact our Privacy Officer:

Privacy Officer

Email: [email protected]

Phone: (03) 8104 9771